Communicating effectively with others is essential in business. Communication skills are at the heart of interpersonal skills, and the greater your awareness of how communication works the more effective yours will be. This quick one hour course is designed as a short introduction to some of the key principles of effective communication for anyone who works in a team environment.

Course Content

  • Team communications
  • Factors to consider
  • Fundamental Behaviours
  • Information delivery
  • Assertiveness Tools

Learning Outcomes

On completing this course candidates will understand:

  • How we communicate verbally and non-verbally
  • The key behaviours for holding effective conversations
  • Effective ways of delivering information
  • How to hold a difficult conversation

Date: 12th June, 9-10am

Duration: 1 hour

Assessment: None. All candidates will be presented with a certificate at the end of the course to show attendance.

Cost: £10 + VAT. This includes tea/coffee on arrival.

To book a place, or for further enquiries, please email Charlie Peace at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or call 01793 716975.

Bookings & Enquiries

The MRT Training and Conference Centre
Queen's Drive
Swindon
SN3 1AR

T 01793 716975
F 01793 526796
This e-mail address is being protected from spambots. You need JavaScript enabled to view it.